Shipments of your purchases will be made once the order is received and within the preparation time of shipments that extends from 10:00 to 17:00 from Monday to Friday, both included. Items will be issued in stock within 24 hours, items out of stock may be served within a period not exceeding 90 days, since in the case of a craft product production may be delayed until that time, except for causes beyond our control. , committing to keep you informed of the status of the order by email. The customer can decide to change his order or cancel it if necessary.
You have a period of 14 days to formalize the return in case the product is not satisfactory, for it to be admitted, you must send the product with the original packaging in perfect condition, and any other item sent, must be sent freight prepaid . Special items must be paid upon delivery, THE COMPANY reserves the right to return on these items.
The amount will be refunded or exchanged for other items, this being the customer's decision.